Consulting
Our goal is to provide relevant and cost effective solutions that improve our client’s bottom line while providing a quick return on investment.
With over twenty years of experience in the IT industry, working with companies of all sizes, including Fortune 500, we are able to supply small to medium sized businesses with the level of technology, service, and support previously available only to companies with Enterprise sized budgets.
Monitoring
Your business depends on critical applications and hardware. Server and application monitoring notifies us of potential problems before they affect your workforce. Our server monitoring service triggers alerts when a problem is detected. Syntiro Networks will notify you immediately and recommend corrective action.
How it works
We install a “monitoring agent” on each of your servers which will monitor the server’s disk space, CPU utilization, available RAM, and status of specific services. The servers will be polled 24 hours a day 7 days a week to ensure all monitored parameters are within nominal range. Additionally, we monitor both your Internet connection and commercial power. When a the disk becomes dangerously full or a service goes down, you will be promptly notified.
Knowing about trouble spots before they turn into failures is important. Getting advanced notice of your system’s remaining disk space is important for database applications such as SQL Server and Microsoft Exchange. These servers depend on the ability to grow databases on demand. If a database suddenly runs out of disk space, the entire database could be corrupted and taken offline. Additionally, if a single drive in a server’s disk array fails, we will be alerted immediately and replace the failed drive, typically with no downtime.
Business continuity
Your backup systems have been configured to send us e-mails upon completion of daily backup jobs. On occasion we receive notification that a job has failed. We immediately investigate and take necessary corrective action.
Power monitoring and conditioning
An Uninterruptible Power Supply (UPS) can help bridge the gap during a brief power outage. Syntiro can take defined steps if your UPS equipment has detected a commercial power outage to ensure that all mission critical systems are powered gracefully.
Endpoint protection
While we have automated your antivirus systems, we manually verify proper operation weekly. We review application logs and verify that updates are occurring on all systems.
Security and risk reduction
Microsoft generally releases several security patches per month to protect your systems from known vulnerabilities. Syntiro can apply the patches to keep your infrastructure both up-to-date and secure.
Migration
Thinking of moving your on-premise collaboration infrastructure to the cloud? We speak migration. We’ve successfully moved many small business customers from Microsoft SBS Server to Office 365.
With Microsoft Office 365, your organization can leverage the benefits of a subscription based Software as a Service (SaaS) collaboration environment without buying or managing a single server. Best of all, your data data is hosted at managed and secured data centers with continuous backup and disaster recovery protection built in. Office 365 cloud systems are monitored, secured, and updated by experts around the clock ensuring that your collaboration environment is available and ready when you need it.